Wednesday, June 10, 2009

ComCast failure (posted by dial-up modem)

We've hit a snag in our on-line presence. ComCast has let our connection (at the street) deteriorate over a couple of days and our Internet connection has gone from sporadic to nonexistent. It took a day for a ComCast technician to find the location of the problem, and another day for us to find out that ComCast has no immediate plans to send anyone out to fix it. Apparently we're not first in line for repair work, and it could take as long as ten days to get someone out here.

We are NOT fans of ComCast, and are seriously considering switching to DSL, even though it's slower.

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